Last updated: October 22, 2025
At Bovatee, safeguarding your privacy is integral to your shopping experience. This Privacy Policy clearly outlines—in straightforward language—what personal data we gather, how that information is utilized, whom it might be shared with, and the measures taken to protect it when you visit or make a purchase from the website at https://bovatee.com. This policy is applicable to our customers in the United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal.
1. Information Collected by Bovatee
Data you proactively provide. When you complete a purchase or set up a customer account, Bovatee records and processes details such as your full name, email address, shipping and billing details, contact phone number, and specifics of your order (including items purchased, their prices, order identifier, and fulfillment status). Bovatee does not retain sensitive payment information like complete credit card numbers or CVV codes—all financial transactions are handled securely by authorized third-party services such as Stripe or PayPal. When you reach out to our customer support team, Bovatee processes the content of your messages, chat transcripts, and any supporting files you send. If you establish an account, Bovatee securely stores your login email and a cryptographically protected password, alongside any saved preferences, such as preferred shipping addresses.
Data collected through automated processes. When you browse our online store, Bovatee automatically receives your Internet Protocol (IP) address, browser and device specifications, operating system version, the URL that referred you, an approximate geographical location (city/region), pages you viewed, duration of visit, click patterns, shopping cart activities, and product viewing history. This collection occurs through the use of cookies, tracking pixels, and site analytics tools, which are essential for the website’s proper functioning and continuous refinement.
Data from reliable external partners (when applicable). If you arrive at our site via an advertisement or a social media promotion, Bovatee may receive limited campaign data (for example, which specific ad was selected) solely to assess the performance of our content. Bovatee does not purchase personal information from data brokerage firms.
Information pertaining to minors. Bovatee does not knowingly collect personal information from individuals under the age of 13 (or the required minimum age in your jurisdiction). If you suspect that a minor has provided us with their data, please immediately notify [email protected] so that Bovatee can promptly remove the information.
2. How Bovatee Utilizes the Information
Fulfilling orders and delivering services. Bovatee relies on this data to confirm your purchases, manage payment processing, organize product shipment (which are always kept in stock and ready to ship), provide relevant delivery notifications, and handle procedures related to returns and guarantees.
Customer assistance. Bovatee uses your data to provide effective answers to your inquiries, investigate any reported problems, and enhance the overall standard of our customer service.
Customization and operational improvements. Bovatee retains your choices and analyzes performance metrics of both products and the website to identify and resolve technical issues, strategically plan better features, and suggest items that may genuinely interest you.
Promotional activities (only when permissible and with your opt-in consent). Bovatee will only send periodic updates or promotional offers if you have actively consented to receive them. You retain the right to opt out at any time through the unsubscribe links in the emails or by contacting [email protected].
Site security and policy adherence. Bovatee utilizes information to prevent fraudulent activities, maintain the security of the online environment, ensure compliance with internal policies, and meet external regulatory or tax obligations.
Data retention duration. Records pertaining to orders and financial transactions are typically retained for a period of up to six (6) years (to satisfy legal requirements related to taxation, accounting, and product guarantees). Customer support communications are kept for up to two (2) years. Marketing subscription preferences remain until you actively unsubscribe. Analytics data is generally kept for 14–26 months (depending on the specific tool). Data may be held for a longer duration if mandated by law or necessary to resolve legal disagreements; otherwise, it is securely erased or made anonymous.
Legal grounds for processing (EU/UK). Bovatee processes your personal data when it is necessary to execute a contract (such as completing your purchase order), for our legitimate business interests (operating, enhancing, and safeguarding our services—with your rights always being considered), based on your explicit consent (for marketing and optional cookies), and to fulfill mandatory legal duties. Bovatee does not make decisions about you solely through automated means that have substantial legal or equivalent consequences.
3. Disclosure of Information
Bovatee does not engage in the sale or rental of your personal data to external parties. Your information is shared exclusively with carefully selected third-party partners who are required to protect the data and use it only to facilitate the provision of services to Bovatee:
- Payment processing entities (e.g., Stripe, PayPal).
- Shipping and delivery logistics providers (e.g., UPS, FedEx, DHL, and various local courier services).
- Essential service providers (for secure hosting, cloud data storage, transactional email delivery, analytical tools like Google Analytics, and targeted advertising tools like Meta Pixel, where you have granted permission).
- Professional advisors (accounting and legal services) when absolutely necessary.
Compliance and safety requirements. If legally required to do so—or to protect our proprietary rights, ensure public safety, or prevent financial fraud—Bovatee may be obliged to disclose information to governmental or regulatory authorities.
Corporate transitions. If Bovatee is involved in a merger, acquisition, or sale of assets, your collected data may be transferred to the new controlling entity under the same comprehensive privacy protections detailed in this policy.
4. Measures for Data Security
Bovatee safeguards your data using robust technical and organizational protections, including TLS/SSL encryption protocols, highly secured servers with strict access limitations, ongoing security updates and system monitoring, and restricted employee access complemented by mandatory privacy training. While we implement rigorous safeguards, please acknowledge that no internet-based system can guarantee 100% security.
5. Your Rights Regarding Data
Every individual has the right to request a copy of the personal data we hold, correct any inaccurate information, ask for data deletion where permissible, restrict or object to specific data uses, and withdraw consent for marketing communications at any time (you will still receive essential order and shipping updates). To action any of these rights, please send an email to [email protected]. Bovatee may need to request identifying information to verify your identity and aims to process your request within 30 days. These requests are generally provided free of charge unless they are clearly excessive or repetitive, in which case a reasonable administrative fee may be applied.
United States (CCPA/CPRA – California). You have the right to know what data is collected, request its deletion or correction, and opt out of the “sale” or “sharing” of data for cross-context behavioral advertising. Bovatee does not currently sell or share personal data in this context. Should this practice change, an easily accessible “Do Not Sell or Share My Personal Information” link will be provided. Where legally mandated, Bovatee respects a valid Global Privacy Control signal as an official opt-out request. If your request is denied, you may appeal the decision using the instructions provided in our response.
European Union & United Kingdom (GDPR/UK GDPR). You are guaranteed the rights of access, rectification, erasure, data portability, restriction of processing, and objection to processing. Furthermore, you retain the right to lodge a complaint with your local Data Protection Authority.
Canada (PIPEDA). You may access and request correction of your personal data and withdraw your consent for its use, subject to established legal and contractual restrictions.
Australia (APPs). You may access and request correction of personal data and submit a complaint to the OAIC if your privacy concerns are not adequately resolved.
6. Use of Cookies
Cookies are essential files that help the website operate correctly (managing your shopping cart, facilitating checkout, and enabling login), store your usage preferences, gauge the effectiveness of our platform, and—with your consent where required—display more relevant advertisements. You have the ability to manage cookies within your browser settings (to block, delete, or restrict them). Be aware that blocking certain essential cookies may impair the functionality of features, such as the shopping cart. In jurisdictions where regulations require it, Bovatee employs a cookie consent banner, allowing you to accept or reject non-essential cookies and modify your choices later.
7. Transfers of Data Internationally
Your collected information may be securely stored or processed on servers located in the United States. For our international customers residing in the EU/UK/Canada/Australia, this means your data may be transferred outside of your home country. Bovatee ensures these transfers are protected by recognized legal safeguards, such as the Standard Contractual Clauses (SCCs) or other mechanisms approved by the relevant regional authorities.
8. Further Details for Clarity and Transparency
Publicly generated content. If you submit product reviews or upload associated images, that content may become visible to the public on our website. We urge you not to include sensitive personal or confidential information in such public submissions.
External website links. Our site may contain hyperlinks directed toward third-party websites. Those external sites operate under their own distinct privacy practices; we encourage you to carefully review their respective policies.
Sensitive data categories. Bovatee does not use precise geolocation, biometric identifiers, or other particularly sensitive categories of data to deduce personal characteristics about you, nor do we use sensitive personal information for purposes that would necessitate an opt-out under the CPRA.
California Notice at Collection. Over the past twelve (12) months, Bovatee has compiled the following categories of personal information: identifiers (name, email, physical address, phone number), commercial information (order history), internet activity (pages viewed, site interactions), and city/region-level geolocation. The sources for this data include you directly, your connected devices (via cookies/analytics), and advertising platforms for campaign attribution purposes. The specific business purposes for collection and the retention periods are fully described in the sections above; Bovatee does not sell or share this data as defined under California law.
9. Amendments to This Policy
Bovatee reserves the right to periodically update this policy to account for changes in our services or legal requirements. When updates occur, the “Last updated” date at the top of this document will be revised. If the changes are deemed materially significant, Bovatee may also inform you directly via email (where allowed) or by displaying a conspicuous notice on our website.
10. Contact Information
Should you have any questions, comments, or concerns regarding this Privacy Policy or the handling of your personal data, please contact Bovatee directly:
Address: 3058 Scott Boulevard, Santa Clara, CA, 95054
Phone: +1 (310) 808-3002
Email: [email protected]
Support Time: Mon–Sun: 8:00 AM-5:00 PM PST
